SALES, C.; DIRAIN, E. Assessment of the Campus Clientele Satisfaction Management in Frontline Services in CSU Aparri. International Journal of Arts, Sciences and Education, [S. l.], v. 5, n. 2, p. 168–176, 2024. Disponível em: https://www.mail.ijase.org/index.php/ijase/article/view/349. Acesso em: 26 oct. 2025.